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Download and use
our mobile application ( AxoGo) , or any other application of ours that links to this privacy notice
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Engage with us in other related ways, including any sales,
marketing, or events
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email addresses
-
usernames
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passwords
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Mobile Device Data. We automatically collect device
information (such as your mobile device ID, model, and manufacturer),
operating system, version information and system configuration
information, device and application identification numbers,
browser type and version, hardware model Internet service provider
and/or mobile carrier, and Internet Protocol (IP) address (or
proxy server). If you are using our application(s), we may
also collect information about the phone network associated
with your mobile device, your mobile device’s operating system
or platform, the type of mobile device you use, your mobile
device’s unique device ID, and information about the features
of our application(s) you accessed.
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Push Notifications. We may request to send you push
notifications regarding your account or certain features of
the application(s). If you wish to opt out from receiving these
types of communications, you may turn them off in your device's
settings.
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Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services
and which we record in log files. Depending on how you interact
with us, this log data may include your IP address, device
information, browser type, and settings and information about
your activity in the Services (such as the date/time stamps associated with your
usage, pages and files viewed, searches, and other
actions you take such as which features you use), device
event information (such as system activity, error
reports (sometimes called
"crash dumps" ), and hardware settings).
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Device Data. We collect device data such as information
about your computer, phone, tablet, or other device you use
to access the Services. Depending on the device used, this
device data may include information such as your IP address
(or proxy server), device and application identification
numbers, location, browser type, hardware model, Internet
service provider and/or mobile carrier, operating system,
and system configuration information.
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Location Data. We collect location data such as
information about your device's location, which can be either
precise or imprecise. How much information we collect depends
on the type and settings of the device you use to access
the Services. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us
to collect this information either by refusing access to
the information or by disabling your Location setting on
your device. However, if you choose to opt out, you may not
be able to use certain aspects of the Services.
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To facilitate account creation and authentication and
otherwise manage user accounts. We may process your information so you can create and
log in to your account, as well as keep your account in
working order.
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To deliver and facilitate delivery of services to
the user. We may process your information to provide you with
the requested service.
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To enable user-to-user
communications. We may process your information if you
choose to use any of our offerings that
allow for communication with another
user.
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To request feedback. We may process your information when
necessary to request feedback and to
contact you about your use of our
Services.
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To send you marketing and promotional
communications. We may process the personal information
you send to us for our marketing
purposes, if this is in accordance with
your marketing preferences. You can opt
out of our marketing emails at any time.
For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
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To deliver targeted advertising to
you. We may process your information to develop
and display
personalized content and advertising tailored to your interests, location, and more.
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To protect our Services. We may process your information as
part of our efforts to keep our Services
safe and secure, including fraud monitoring
and prevention.
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To identify usage trends. We may process information about
how you use our Services to better
understand how they are being used
so we can improve them.
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To determine the
effectiveness of our
marketing and promotional
campaigns. We may process your information
to better understand how to provide
marketing and promotional campaigns
that are most relevant to you.
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To save or protect an
individual's vital
interest. We may process your information
when necessary to save or protect
an individual’s vital interest,
such as to prevent harm.
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Consent. We may process your
information if you have
given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
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Performance of a
Contract. We may process your personal
information when we believe
it is necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
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Send users information
about special offers and
discounts on our products
and services
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Develop and display
personalized and relevant advertising content for our users
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Analyze how our Services are used so we can improve them to engage and retain users
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Support our marketing
activities
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Diagnose problems and/or
prevent fraudulent
activities
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Understand how our users
use our products and
services so we can improve
user experience
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Legal Obligations. We may process your information
where we believe it is necessary
for compliance with our legal
obligations, such as to cooperate
with a law enforcement body
or regulatory agency, exercise
or defend our legal rights,
or disclose your information
as evidence in litigation in
which we are involved.
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Vital Interests. We may process your information
where we believe it is necessary
to protect your vital interests
or the vital interests of a
third party, such as situations
involving potential threats
to the safety of any person.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
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For investigations and
fraud detection and
prevention
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For business transactions
provided certain
conditions are met
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If it is contained in a
witness statement and the
collection is necessary to
assess, process, or settle
an insurance claim
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For identifying injured,
ill, or deceased persons
and communicating with
next of kin
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If we have reasonable
grounds to believe an
individual has been, is,
or may be victim of
financial abuse
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If it is reasonable to
expect collection and use
with consent would
compromise the
availability or the
accuracy of the
information and the
collection is reasonable
for purposes related to
investigating a breach of
an agreement or a
contravention of the laws
of Canada or a province
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If disclosure is required
to comply with a subpoena,
warrant, court order, or
rules of the court
relating to the production
of records
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If it was produced by an
individual in the course
of their employment,
business, or profession
and the collection is
consistent with the
purposes for which the
information was produced
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If the collection is
solely for journalistic,
artistic, or literary
purposes
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If the information is
publicly available and is
specified by the
regulations
- Advertising, Direct Marketing, and Lead Generation
- Allow Users to Connect to Their Third-Party Accounts
- Cloud Computing Services
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Content
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Functionality and
Infrastructure
- Invoice and Billing
- Retargeting Platforms
- User Account Registration and Authentication
- Web and Mobile Analytics
- Website Performance Monitoring
- Website Testing
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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Other Users. When you share personal
information
(for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
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Log in to your account settings and update your user account.
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Contact us using the contact information provided.
Category | Examples | Collected |
A.
Identifiers
|
Contact
details,
such as
real name,
alias,
postal
address,
telephone
or mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
Gender
and date
of birth
| ||
Transaction
information,
purchase
history,
financial
details,
and
payment
information
| ||
Fingerprints
and
voiceprints
| ||
Browsing
history,
search
history,
online | ||
Device
location
| ||
Images
and audio,
video or
call
recordings
created in
connection
with our
business
activities
| ||
Business
contact
details in
order to
provide
you our
Services
at a
business
level or
job title,
work
history,
and
professional
qualifications
if you
apply for
a job with
us
| ||
Student
records
and
directory
information
| ||
Inferences
drawn from
any of the
collected
personal
information
listed
above to
create a
profile or
summary
about, for
example,
an
individual’s
preferences
and
characteristics
| ||
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Receiving
help through
our customer
support
channels;
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Participation
in customer
surveys or
contests; and
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Facilitation
in the
delivery of
our Services
and to respond
to your
inquiries.
- Advertising, Direct Marketing, and Lead Generation
- Retargeting Platforms
- Web and Mobile Analytics